浅谈社区居家养老服务现状、问题及对策

本科生毕业论文

浅谈社区居家养老服务现状、问题及对策

——以广州市五山街道为例

学 院: 专 业: 学 号: 学生姓名: 指导教师:

二〇一三 年 五

摘 要

随着我国社会的发展和认识的不断深入,传统的孝文化价值观和传统的社会经济结构的改变,使得传统的家庭养老不断弱化,在这一定的社会养老环境下出现了适应社会发展的居家养老的新型养老模式。本文以广州市天河区下的五山街道为例,通过问卷调查、实地考察、深度访谈、文献收集等方法搜集资料,描述出居家养老服务在五山街道的实施现状,并尝试回答居家养老服务在实施过程中所出现的困难,面对出现的困难提出合理可行的解决办法。 关键词:居家养老服务;社区;养老;服务;社会工作者

I

The Problem of Community Home-based Care Services, On the Status Quo

and Countermeasures

-- Guangzhou City Tianhe District Wushan Street as an Example

******* Abstract

Along with the development of our society and the deepening of understanding, the traditional filial piety culture values and traditional economic and social structure changes, the traditional family endowment weakening. In a certain social environment to adapt to the new pattern of old-age social development of old-age home. This paper takes Guangzhou city under Tianhe District Hill Street as an example, through the questionnaire survey, on-the-spot investigation, interviews, literature collection and other methods to collect data, describe the status of implementation of home-based care services in Hill Street, and try to answer the home-based care services which appear during the implementation of the difficulties, in the face of difficulties to bring forward the reasonable and feasible the solution.

Keywords: Home care services; community; pension; services; social workers

II

目 录

一、 居家养老的定义界定 ············································································································· 1 二、 五山街道的居家养老服务现状 ····························································································· 1 (一)被调查者的基本状况 ··········································································································· 2

1.性别、年龄 ··················································································································· 2

2.文化程度 ······················································································································· 2 3.收入状况 ······················································································································· 2

(二)被调查者的居家情况 ··········································································································· 2 (三)被调查者的身心状况 ··········································································································· 2

1.身体健康状况 ··············································································································· 3 2.精神状况 ······················································································································· 3

(四)被调查者所主要面对的生活困难 ······················································································· 3 (五)被调查者的长者对养老方式的选择 ··················································································· 3 (六)被调查者对居家养老服务认识 ··························································································· 4 1.长者居民对居家养老服务的基本认识 ······································································· 4 2.长者居民接触的居家养老服务 ··················································································· 4 3.被调查者所能接受的居家服务 ··················································································· 4 4.居民对社区提供的居家养老服务的看法 ··································································· 4

三、 居家养老服务出现的问题 ····································································································· 5 (一)政府在居家养老服务的引导不到位 ··················································································· 5 (二)居民还没有完全形成对居家养老的认识,宣传欠缺力度 ··············································· 5 (三)社会工作者专业素质低、社会地位低、待遇低、缺乏人员 ··········································· 5 (四)尚未形成健全的运行机制 ··································································································· 6 四、 对现状居家养老服务出现的问题所提出的对策 ································································· 6 (一)政府要在居家养老服务大力引导 ······················································································· 6

1.政府应对居家养老服务成立专职的部门 ··································································· 6

2.政府要发挥主导的作用,整合社区的资源 ······························································· 7 3.加大资金投入 ··············································································································· 7 4.加大居家养老服务的宣传力度 ··················································································· 7 5.积极以购买服务的形式,为社区引进社会团体 ······················································· 7

(二) 加大建立健全的运行机制 ································································································· 7

1.规范相关的法律法规,明确各方的职责 ··································································· 7 2.规范居家养老机构的准入标准、服务过程监督、服务质量评估 ··························· 7

(三)注重对社会工作者的专业素质培训,吸引优秀人才 ······················································· 8 1.提高居家养老服务的服务人员的薪酬待遇 ······························································· 8 2.提高居家养老服务社会工作者的社会地位 ······························································· 8 3.加强居家养老服务工作者的专业素质 ······································································· 8

五、 结语········································································································································· 8 注释 ·················································································································································· 9 参考文献··········································································································································· 9

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