Firstly, in order to allow plenty of time for you to travel from the airport, your tour of the company will be slightly shorter than the hour which we had originally planned. Secondly, please note that as the White Hart is full on Wednesday, lunch will be at the Swan Hotel. Carol Snape will, however, not be joining us due to a previous engagement.

It has been confirmed that Tom McAllister will show the new video about our new natural shampoo range at 16.00. As John Sallis has to leave early, Sue Smith will accompany you to the airport for your evening flight.

If you have any questions, please do not hesitate to contact me.

Yours sincerely, 例题 ? You are responsible for planning the magazine advertising of your company’s

new product, which is a polish for cars. You have just received the letter below from the magazine that you are going to advertise with. You have also received a memo from your Marketing Manager about the advertising campaign. ? write a letter of 120-140 words to Mr Ellwood at the magazine, telling him about

the changes to the advertisement booking, and asking him or any other information that you require. Dear Ms Beddington, Thank you for your advertisement booking, the details of which I confirm below. Name of Company: Autocare Products Name of Product: Supergloss Details of Advert:1/2-page black and white Advert will appear in: June, July and August issues of the magazine Cost of advert:$350 per issue (3 issues=$1050) Discount:5% for early booking Total Cost: $997.50 We trust that this is satisfactory. Yours sincerely, Memo To: Cathy Beddington From: John Humphrey Re: New Product advertising The Managing Director has approved an increase of budget on this campaign, so we can go for: colour advert, six issues. Could you contact the magazine and get them to change this? Please check the price and the possibility of a bigger discount. Also tell them to get the product name right—Supagloss.

邀请信 例题：

要点：邀请访问英国并且参观工厂 请客人看剧 日期在11月

内容点 Thanking Ms Goddard for her letter accepting the invitation to visit the company accepting the invitation to the theatre

saying the date are unsuitable and explain why suggesting an alternative date 范文

Dear Ms Goddard,

With reference to your letter of November 3, I am writing to thank you for your kind invitation.

I would be very pleased to accept your invitation to see Trackplus’s production facilities. I would also be interested in meeting your colleagues at Head Office, the design team in particular. I should also be delighted to accept your offer of arranging for me to see a play in the West End.

Unfortunately, due to a business trip abroad, I am unable to come to England at the end of November as you suggested. However, as I feel it is important that we meet before Christmas I would be grateful if you could tell me if the second week of December would be suitable for you?

I look forward to hearing from you again.

Yours Sincerely Paolo Fellini

Test 4

PART TWO

? You are in charge of technical resources in your company. You have just received

a letter from the Customer Services Manager at JLM Communications, who are installing a new telephone switchboard at your offices.

? Look at part of the letter below, on which you have already made some

handwritten notes.

? Then, using all your handwritten notes, write a letter to JLM’s Customer Services

Manager.

? Write 120-140 words.

? You do not need to provide postal addresses. date no good how many -say why days’ work? We would like to begin installing your new telephone switchboard on Tuesday 10 June. We hope to finish the work as soon as possible. Please note that extension numbers beginning with 8 will now start with 5 and that system too all others will start with 3. complicated! If you have any technical queries, please contact our technical representative at our main office. name? A copy of our invoice is attached. will pay when job finished-say why Sample C

Dear Sir or Madam,

I would like to thank you for your letter, dated 15.5.2003.

Firstly, unfortunately, we have an international conference on the 10th of June. Therefore, this date is not convenient for us. Could you please start at the 11th of June?

Furthermore, we would like to know how long the work will take.

Concerning the numbers. The system you announced seems to be difficult. Is there an easier way to handle this problem with different numbers?

As for our further requests, could we have a direct telefon number as well as the name of the person, dealing with us?

We are looking forward to paying the bill as soon as the work is successfully finished in case of any theesing problems.

We are looking forward to hearing from you.

Yours faithfully,

第六讲 商务报告及建议书

一、题型分析

根据不同的写作目的，商务报告分类： (1)提供信息(Information)

(2)分析归纳(Analysis & Conclusion) (3)提出建议(Recommendation) 题目分类：

（1）文字类的题目

（2）图表类的题目图表的分类： 表格分类：

曲线图（line chart），柱状图（bar chart），饼状图（pie chart），和表格（table）

A．表格(Table)

市场调查结果表(含本公司和Shikei的产品) A B Tomatsu Shike Value for money * * * * * * Reliability * * * * * * * After-sales service * * * Availability * * * * * Advertising * * * *

B．饼状图(Pie Chart)

1999年终各地区的销售总量(单位：百万美元)

C．柱形图(Bar Chart)