Questions 15 - 19

Complete the table with information about the festival program. Write NO MORE THAN THREE WORDS OR NUMBERS for each answer.

Name Brazilian Drum Band Claude and Jacques Great Grapefruit Crossed Wires Tom Cobble Flying Barito Brothers Winston Smiles Great Mysteron Blue Grass Ben The Proffets

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Type of act drum band mime artists (15) ________ jazz fusion comedian acrobats reggae singer magic and illusion (19) ________ music group Stage Example: ________ 3 ________ 3 2 1 1 (17) ________ 3 2 2 1 Time 7.00 8.00 7.00 (16) ________ 10.30 9.00 (18) ________ 9.30 12.00 12.00 Section 3 Questions 20 - 29

Questions 20 - 22

Circle the correct answer A - D.

20 What does Frank have to do next? A get the results of the survey back B draw the results of the survey C make some conclusions D collect more information

21 What is Theresa's market research project on? A violence on television B transportation in the city C the history of transportation D bureaucracy in the city

22 What did the results of Frank's survey show?

A everyone thinks there is too much violence on TV B most people think there is too much violence on TV C there is no real agreement on the amount of violence D there is a problem with the survey

Questions 23 - 25

Complete the summary. Write NO MORE THAN THREE WORDS for each answer. Summary Children might see the heroes of violent films as (23) ________ so most people think that violent programs should only be shown after 10.00 p.m. However, there is a (24) ________ who feel that violent films should be banned. Although news broadcasts are violent, people felt they shouldn't be banned as they are (25) ________ Questions 26 - 29

Write the answer using NO MORE THAN THREE WORDS OR NUMBERS.

26 How many questionnaires did Frank get back? ______________________________________ 27 Theresa says Frank's survey doesn't represent _______________________________________ 28 Where is Theresa going to interview her respondents?

____________________________________________________________________________

29 The best type of questions are ____________________________________________________

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Section 4 Questions 30 - 40

Questions 30 - 35

Complete the notes. Write NO MORE THAN ONE NUMBER OR THREE WORDS for each answer. Quality Control Example: Quality control is more than an inspection of the finished product Finished product inspection The main disadvantage of finished product inspection is that it cannot make (30) ________ Quality control as a continuous process Manufactures usually consider quality control to be an ongoing process. The advantages are: (31) _____________________________ (32) ______________________________ It is easier to detect faults on components. Raw material inspection There is no point in processing defective raw materials. Eighty-seven per cent of large firms and (33) ________ of small firms have a standard raw material inspection procedure. It is also useful to inspect incoming components. What are we testing for? Although the testing for an expensive car and a child's toy is very different in both cases the main priority is (34) ________ Function testing answers the question: Does the product do what it's supposed to? Formal defects investigation Usually used by high-tech industries. Environmental impact report Testing must assess the impact of both the product itself and (35) ________

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Questions 36 - 37

Circle the correct letter A - C for each questions.

36 ________ of companies have standards in line with the Standards Association of Australia. A 87% B 80% C 65%

37 ________ of companies have quality control regulations which apply international standards. A 22% B 23% C 65%

38 Which of the following pie charts best represents the level of the people responsible for quality control?

Questions 39 - 40

Name TWO of the effects of releasing low quality products Circle TWO letters A - E.

A danger of lawsuits B loss of customer goodwill C wasted production time D compensation costs E bankruptcy

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