2 ×ÜÌå¸ÅÊö
2.1 ÏÖ×´¸ÅÊö
2.1.1 Ô¤Ëã¹ÜÀíÌåϵ
À¶¹âºÍ¿¥ÊÇ·¿µØ²ú¿ª·¢ÆóÒµ£¬Æä·¿µØ²ú¿ª·¢ÏîÄ¿ÊÇÕû¸ö¹«Ë¾µÄºËÐÄÒµÎñ£¬Ò²Êǹ«Ë¾Ô¤Ëã¹ÜÀíµÄÖ÷Ïß¡£Ä¿Ç°µÄÔ¤Ëã¹ÜÀíÌåϵÊÇÓÉÕ½ÂÔ¹ÜÀíÖÐÐĺͼƻ®¹ÜÀíÖÐÐÄǣͷ£¬´Ó¹«Ë¾Öƶ¨µÄÕ½ÂÔ³ö·¢£¬ÄⶨÒÔÏîĿΪÏßË÷µÄ×ܿؼƻ®£¬ÔÙ°´ÏîÄ¿´Ó¹ºµØ¡¢¿ª·¢µ½ÏúÊ۵Ĺؼü½ÚµãµÄʱ¼äÏßË÷·Ö½âΪÄê¶È¾Óª¼Æ»®(Ö¸ÓëÏîĿֱ½ÓÏà¹ØµÄÊÕÈëºÍ³É±¾²¿·Ö)¡£Í¬Ê±£¬²ÆÎñ¹ÜÀíÖÐÐÄÏòÆäËû¸¨ÖúÖ°Äܲ¿ÃÅÊÕ¼¯ÓëÏîÄ¿·ÇÖ±½ÓÏà¹ØµÄÄê¶È·ÑÓÃÔ¤²â²¿·Ö£¬²¢½áºÏÄê¶È¾Óª¼Æ»®ÄⶨÄê¶ÈÏÖ½ðÁ÷Ô¤²â¼°¾¼ÃÈÎÎñÖ¸±ê¡£Ôڼƻ®Ö´Ðйý³ÌÖУ¬ºÍÏîĿֱ½ÓÏà¹ØµÄ¾Óª¼Æ»®µÄÖ´ÐÐÖ÷ÒªÓɼƻ®¹ÜÀíÖÐÐÄ(ÏîÄ¿½ø¶È¹ÜÀí)ºÍ³É±¾¹ÜÀíÖÐÐÄ(Ä¿±ê³É±¾Äⶨ¡¢¶¯Ì¬³É±¾¼à¿Ø)Ö÷µ¼¼à¿Ø£¬Éæ¼°µÄÏÖ½ðÁ÷ÓɲÆÎñ¹ÜÀíÖÐÐĽøÐзÖÎö¼à¿Ø¡£ÄêÖкÍÄêÄ©£¬²ÆÎñ¹ÜÀíÖÐÐĸºÔð·Ö±ð½øÐаëÄê¶ÈºÍÄê¶ÈµÄ²ÆÎñ·ÖÎöºÍ»ã±¨ÓÚ¹ÜÀí²ã£¬½»¸ø²ÆÎñרί»áÉóÒ飬²¢±¨ËͶʾ֣¬×÷Ϊ¹«Ë¾¹ÜÀí²ã¼à¿Ø¹«Ë¾ÔËÓªÇé¿öµÄÖØÒªÒÀ¾Ý¡£Í¬Ê±£¬¹ÜÀí²ãÒ²³õ²½½¨Á¢Á˹«Ë¾²ãÃæ¼°ÖÐÐIJãÃæµÄ¼¨Ð§¿¼ºËÌåϵ£¬¶Ô¾Óª¼Æ»®µÄ²¿·Ö¹Ø¼üÖ¸±êµÄÂäʵÓë·ñ½øÐÐÄê¶È¿¼ºË¡£Òò´Ë£¬Ä¿Ç°µÄÔ¤Ëã¹ÜÀíÌåϵ¿É·Ö½âΪսÂÔ¹ÜÀí¡¢¾Óª¼Æ»®¼°Ô¤Ëã¹ÜÀí¡¢²ÆÎñºËËã¼°·ÖÎö¡¢ÒÔ¼°¼¨Ð§¿¼ºË4¸öÁ÷³Ì£¬ÏêϸµÄÏÖ×´ÃèÊöÇë²Î¼û±¾±¨¸æ3.1-3.4¡£ 2.1.2 ÐÅÏ¢¹ÜÀí
Ŀǰ¹«Ë¾½¨Á¢ÁËһϵÁеÄÐÅϢƽ̨£¬Âú×ãÈÕ³£ÒµÎñÔË×÷µÄÐèÒª¡£ÆäÖУ¬ºËÐĵÄÒµÎñ²Ù×÷ƽ̨ÓУºÃ÷Ô´µØ²úERPϵͳ(CRM)¡¢Ã÷Ô´³É±¾¹ÜÀíϵͳ¡¢ÓÃÓÑU870²ÆÎñ¹ÜÀíϵͳ¡¢ºê¾°ÊÀ¼ÍÈËÁ¦×ÊÔ´¹ÜÀíϵͳ(HR)ÒÔ¼°À¶¹â¹©Ó¦Á´ÐÅÏ¢¿âϵͳ£»¸¨ÖúµÄ»ù´¡Æ½Ì¨ÓУºÆóÒµÐÅÏ¢ÃÅ»§ÏµÍ³(EIP) À¶¹â¼¯Íŵ¥µãµÇ½ϵͳ(SSO) À¶¹â¼¯ÍŻĿ¼(AD) À¶¹â¼¯Íŵç×Ó¹«ÎÄÉóÅúϵͳ(OA) À¶¹âBRCÍøÕ¾À¶¹â¼¯ÍÅÊÓÆµ»áÒéϵͳ¡£µ«ÊÇĿǰ¹«Ë¾µÄÔ¤Ëã¹ÜÀíÉÐδͨ¹ýÐÅϢƽ̨À´ÊµÏÖ£¬Ô¤ËãµÄ±àÖÆ¡¢Ö´ÐС¢·ÖÎöÓ뿼ºË»¹ÊÇͨ¹ýÊÖ¹¤·½Ê½À´ÊµÏÖ¡£Ä¿Ç°¹«Ë¾µÄÐÅÏ¢¹ÜÀíÖÐÐĸºÔðÐÅÏ¢»¯¹æ»®¡¢IT¹Ü¿Ø»úÖÆ¡¢Á÷³Ì¹æ·¶ºÍÏà¹ØÓ¦ÓÃϵͳµÄʵʩ×éÖ¯¡¢ÈÕ³£Î¬»¤ºÍ³ÖÐø¸Ä½ø¹¤×÷¡£
2
2.1.3 ×éÖ¯¼Ü¹¹
¹«Ë¾Ä¿Ç°ÉÐδ³ÉÁ¢×¨ÃŵÄÔ¤Ëã¹ÜÀí»ú¹¹¡£ÊµÎñÖУ¬Õ½ÂÔ¹ÜÀíÖÐÐÄ¡¢¼Æ»®¹ÜÀíÖÐÐÄ¡¢³É±¾¹ÜÀíÖÐÐĺͲÆÎñ¹ÜÀíÖÐÐͼ²ÎÓëÁËÒ»²¿·ÖÔ¤Ëã¹ÜÀí¹¤×÷£¬µ«Æä¸÷×ÔÔÚÔ¤Ëã¹ÜÀíÖеÄÖ°Ôð·Ö¹¤ÉÐÎÞÇåÎúµÄ¶¨Òå¡£
ÈÕ³£ÔËÓªÖУ¬¹«Ë¾²ÉÈ¡µÄÊÇÒÔרҵְÄÜ·Ö¹¤ÎªÖ÷µÄ×éÖ¯¼Ü¹¹£¬´Ó¶øÔÚ¸÷Ïà¹ØÁìÓò·¢»ÓÁËÈËÔ±µÄרҵ¼¼Äܺ;Ñé¡£¶øÓÉÓÚ¹«Ë¾¾ßÓÐÃ÷ÏÔµÄÒÔÏîÄ¿¹ÜÀíΪÖ÷ÏßµÄÌØµã£¬Òò´ËÒ²Õë¶ÔÏîÄ¿³ÉÁ¢ÁËÏîĿС×é»òÏîÄ¿¹«Ë¾¶ÔÏîÄ¿µÄ½ø¶ÈºÍÖÊÁ¿½øÐаѿء£Õë¶ÔÏîÄ¿µÄÆäËûÖØÒª»·½Ú£¬Èç²ß»®¡¢Éè¼Æ¡¢ÕÐͶ±ê¡¢³É±¾¿ØÖƵȣ¬ÈÔÈ»ÓÉĸ¹«Ë¾¶à¸öÖ°ÄÜÖÐÐĽøÐÐе÷¹ÜÀíºÍ¹µÍ¨¡£ÏêϸµÄÏÖ×´ÃèÊö¼û±¾±¨¸æ3.6¡£ 2.1.4 Ô¤Ëã¹ÜÀíÏÖ×´Ò»ÀÀ±í
¹«Ë¾Ô¤Ëã¹ÜÀíÏÖ×´¿ÉÒÔ·Ö±ðÒÔÏîÄ¿¼°Ê±¼äΪÏßË÷ÒÔÏÂÁÐÒ»ÀÀ±íÁÐʾ£º
Ô¤Ëã¹ÜÀíÏÖ×´Ò»ÀÀ±í1-ÒÔÏîĿΪÏßË÷£º ÏÖÓÐÔ¤Ëã¹ÜÀíÁ÷³Ì ÏîĿԤËã¹ÜÀí Ö÷µ¼²¿ÃÅ ¹Ø¼üÔ¤ËãÎĵµ ¼Æ»®¹ÜÀíÖÐÐÄ ÓªÏú¹ÜÀíÖÐÐÄ ³É±¾¹ÜÀíÖÐÐÄ ÏîÄ¿×ܿؼƻ® ÏúÊۺͻؿîÔ¤Ëã ±àÖÆ/·ÖÎö/»ã±¨Ê±¼ä¼°ÆµÂÊ °´ÏîÄ¿±àÖÆ£»Ã¿Äê/²»¶¨ÆÚ¸üР°´ÏîÄ¿±àÖÆ£»°´Äê/¼¾/Ô¸üР°´ÏîÄ¿±àÖÆ£»°´Äê/¼¾/Ô¸üР°´ÏîÄ¿±àÖÆ£»°´Ô¸üР°´ÏîÄ¿±àÖÆ£»°´Äê/Ô¸üР°´ÏîÄ¿±àÖÆ£»°´Äê¸üÖ÷ÒªÒÀ¾ÝºÍÊý¾ÝÀ´Ô´ ²úÆ·²ßÂԹ滮¡¢ÍÆÊÛ×ÊÔ´¼°Æä¿ª·¢¼Æ»® ÏîÄ¿×ܿؼƻ®¡¢ÏúÊÛ×ÊÔ´ÍÆ³öͬͳ¼Æ±í(¼Æ»®¹ÜÀíÖÐÐÄ) ÏîÄ¿×ܿؼƻ®¼°Äê¶ÈºÍ²»¶¨ÆÚ¸üРÏîÄ¿×ܿؼƻ®¼°Äê¶ÈºÍ²»¶¨ÆÚ¸üРÍÁµØ´¢±¸¼Æ»® ÏúÊۺͻؿîÔ¤Ëã 3
Ö§³Öϵͳ Excel Excel£»Ã÷Ô´µØ²úERPϵͳ Excel Excel£»Ã÷Ô´³É±¾¹ÜÀíϵͳ Excel Excel Ö÷Òª×÷Óà ÓÃÓÚÖ¸µ¼ÒÔÏîĿΪԤË㵥λµÄÏúÊÛ¡¢³É±¾Ô¤Ëã ÓÃÓÚÏîÄ¿×ܿؼƻ®µÄ±àÖÆ£»ÓÃÓÚ¶¨ÆÚÏÖ½ðÁ÷Ô¤ËãµÄ±àÖÆ ÓÃÓÚÏîÄ¿×ܿؼƻ®µÄ±àÖÆ£»ÓÃÓÚ¶¨ÆÚÏÖ½ðÁ÷Ô¤ËãµÄ±àÖÆ ÓÃÓÚ¶¯Ì¬³É±¾¿ØÖÆ ¹¤³Ì¸¶¿î¼Æ»® ¶¯Ì¬³É±¾·ÖÎö±í ºÍ¿¥Í¶×Ê ÍÁµØ¸¶¿î¼Æ»® ×ʽð¹ÜÀíÈÚ×ʶ·ÑÓòâÓÃÓÚÏîÄ¿×ܿؼƻ®µÄ±àÖÆ£»ÓÃÓÚ¶¨ÆÚÏÖ½ðÁ÷Ô¤ËãµÄ±àÖÆ ÓÃÓÚÏîÄ¿×ܿؼƻ®µÄ±àÖÆ£»ÓÃ
ÏÖÓÐÔ¤Ëã¹ÜÀíÁ÷³Ì Ö÷µ¼²¿ÃÅ ¹Ø¼üÔ¤ËãÎĵµ ÖÐÐÄ Ëã±í ±àÖÆ/·ÖÎö/»ã±¨Ê±¼ä¼°ÆµÂÊ Ð Ö÷ÒªÒÀ¾ÝºÍÊý¾ÝÀ´Ô´ ¹¤³Ì¸¶¿î¼Æ»® ÍÁµØ¸¶¿î¼Æ»® ²ÆÎñ¹ÜÀíÖÐÐÄ ÏîÄ¿×ÜÌåÏÖ½ðÁ÷Ô¤Ëã±í ÏîĿĿ±êÀûÈó¶¯Ì¬¿ØÖƸú×Ù±¨¸æ °´ÏîÄ¿±àÖÆ£»²»¶¨ÆÚ¸üР°´ÏîÄ¿±àÖÆ£»°´Ô¸üР¸÷Ö°Äܲ¿ÃÅÌṩµÄÔ¤Ëã ÏîÄ¿µÄÍÆÅÌ×ÊÔ´ºÍÏîÄ¿ÊÛ¼Û(²úÆ·²ß»®ÖÐÐÄÌṩ)£»¶¯Ì¬³É±¾·ÖÎö Excel Excel ÓÃÓÚÏîÄ¿×ܿؼƻ®µÄ±àÖÆ£»ÓÃÓÚ¶¨ÆÚÏÖ½ðÁ÷Ô¤ËãµÄ±àÖÆ ÓÃÓÚ¸÷¸öÔÚ½¨ÏîÄ¿µÄ¶¯Ì¬ÀûÈóºÍʵ¼ÊÏÖ½ðÁ÷Á¿·ÖÎö Ö§³Öϵͳ Ö÷Òª×÷Óà ÓÚ¶¨ÆÚÏÖ½ðÁ÷Ô¤ËãµÄ±àÖÆ
4
Ô¤Ëã¹ÜÀíÏÖ×´Ò»ÀÀ±í2-ÒÔʱ¼äΪÏßË÷£º
ÏÖÓÐÔ¤Ëã¹ÜÀíÁ÷³Ì Õ½ÂÔ¹ÜÀí Ö÷µ¼²¿ÃÅ ¹Ø¼üÔ¤ËãÎĵµ Õ½ÂÔ¹ÜÀíÖÐÐÄ ÖÐÆÚ·¢Õ¹Õ½ÂԹ滮Êé ±àÖÆ/·ÖÎö/»ã±¨Ê±¼ä¼°ÆµÂÊ Ã¿ÄêÄêÄ©£¬¹ö¶¯±àÖÆ Ö÷ÒªÒÀ¾ÝºÍÊý¾ÝÀ´Ô´ ¸ù¾Ý¸ß¼¶¹ÜÀí²ãÔ¸¾°ºÍ¼ÛÖµ¹Û£¬½áºÏ¿¼ÂÇÕþÖΡ¢¾¼Ã¡¢µØÀíµÈÒòËØÒÔ¼°¹«Ë¾×ÔÉí×ÊÔ´ ¸ù¾Ý¹«Ë¾ÖÐÆÚÕ½ÂÔÒÔ¼°Ã¿ÄêµÄ¾Óª¼Æ»®Ä¿±ê ÏúÊÛÔ¤Ëã(ÓªÏú¹ÜÀíÖÐÐÄ)£»³ÉÔ¤Ëã(³É±¾¹ÜÀíÖÐÐÄ)£»·ÑÓÃÔ¤Ëã(¸÷Ö°Äܲ¿ÃÅ)£»ÏÖ½ðÁ÷Ô¤Ëã(²ÆÎñ¹ÜÀíÖÐÐÄ) Ö§³Öϵͳ Excel Ö÷Òª×÷Óà ָµ¼Äê¶È¾Óª¼Æ»®ºÍÆäËûÔ¤Ëã±àÖÆ Äê¶ÈÔËÓª¼Æ»®¿ò¼Ü Äê¶È¾Óª¼Æ»®ºÍÔ¤Ëã¹ÜÀíÁ÷³Ì Õ½ÂÔ¹ÜÀíÖÐÐÄ Äê¶È¾Óª²ßÂÔ¼°Ö´Ðмƻ® ÿÄêÄêÖРÿÄêÄêÄ© Excel Ã÷Ô´µØ²úERPϵͳ£»ºê¾°ÊÀ¼ÍÈËÁ¦×ÊÔ´¹ÜÀíϵͳ£»ÓÃÓÑU870²ÆÎñ¹ÜÀíϵͳ£»Ã÷Ô´³É±¾¹ÜÀíϵͳ Excel Ö¸µ¼Äê¶È¾Óª¼Æ»®ºÍÆäËûÔ¤Ëã±àÖÆ Ö¸µ¼¹«Ë¾Äê¶È¾Óª»î¶¯£»×÷ΪÏÂÒ»Äê¶È·Ö¼¾/ÔÂ/ÖÜÔ¤Ëã±àÖÆ»ù´¡¡£ ¼Æ»®¹ÜÀíÖÐÐÄ ÏîÄ¿×ܿؼƻ®¼°Äê¶È¸üРÏúÊÛ×ÊÔ´ÍÆ³öͳ¼Æ±í ÐÂÏîĿȡµÃºóÒ»¸öÔÂÄÚ±àÖÆ£» ÿÄê¸üРÿÄêÄêÄ© ÿÄêÄêÄ© ²úÆ·²ßÂԹ滮¡¢ÍÆÊÛ×ÊÔ´¼°Æä¿ª·¢¼Æ»® ÏîÄ¿ÏÖ½ðÁ÷Ô¤Ëã¼°Äê¶ÈÏÖ½ðÁ÷Ô¤ËãµÄ±àÖÆ»ù´¡ ²úÆ·²ß»®ÖÐÐÄÌá¹©ÍÆÅÌʱ¼ä±íºÍ×ÊÔ´Çé¿ö ÏîÄ¿×ܿؼƻ®¡¢ÏúÊÛ×ÊÔ´ÍÆ³öͬͳ¼Æ±í(¼Æ»®¹ÜÀíÖÐÐÄ) ÏîÄ¿×ܿؼƻ®¼°Äê¶È¸üÐÂ(¼Æ»®¹ÜÀíÖÐÐÄ) Excel Excel£»Ã÷Ô´µØ²úERPϵͳ Excel£»Ã÷Ô´³É±¾¹ÜÀíϵͳ Äê¶ÈÏÖ½ðÁ÷Ô¤Ëã±àÖÆµÄ»ù´¡ Äê¶ÈÏÖ½ðÁ÷Ô¤Ëã±àÖÆµÄ»ù´¡ ÓªÏú¹ÜÀíÖÐÐÄ ³É±¾¹ÜÀíÖÐÐÄ ÏúÊۺͻؿîÔ¤Ëã Äê¶È¹¤³Ì¸¶¿îÔ¤Ëã ÿÄêÄêÄ© Äê¶ÈÏÖ½ðÁ÷Ô¤Ëã±àÖÆµÄ»ù´¡
5