by the end of next month.

a. With reference b. Refer to c. Referring d. With refer to

A (1) We have _______the drums one by one and found that most of them are leaking. a. examined b. tested c. rolled d. traced B (2) We have to file a claim against you _____USD20,000,00. a. of the amount b. to the amount of c. about d. equal to

C (3) The analysis of the first shipment is not satisfactory _____certified by the China Commodity Inspection Bureau.

a. after b. has been c. as is d. which is

D (4) Fifty cases of green tea you sent us were found to be badly damaged. This was apparently attributable to _____ packing.

a. domestic b. outer c. inferior d. faulty

A (5) We trust you will do your best ______this matter settled at once . a. to have b. to put

c. to make d. to be responsible

A (6) The answer _____a claim letter is easy if you are agreeing to the customer’s request. a. to b. of c. for d. in

B (7) If there were any delay an delivery , we would cancel the order and reserve the right to a claim against you .

a. give b. lodge c. have d. get

D (8) The report of survey revealed that the damage is _______improper packing. a. because b. because of c. contributed to d. attributed to

B (9) Complaints _____if the contract is not fulfilled in some way , amounting to a breach of condition.

a. is made b. will be made c. will make d. were made

C (10) It was found upon examination that early 15% of the packages _____, which was obviously attributed to improper packing. a. was broken b. broken

c. had been broken d. been already broken

函电：

4. Translate the following letter into English. 敬启者，

事由：地方银行开立的第4654号信用证 贵方8月6日的来信收阅，对于该信用证上所出现的错误我方深表抱歉，该失误完全是由粗枝大叶疏忽所造成的。

今天上午我方已通知银行用电报修改第4654号信用证，并相信信用证修改书不久将会到达贵方。由于我方急需该批货物，如蒙安排即期装运，我方将不胜感激。 如客户满意这批货的话，不久将有可能续订。 对于贵方在这方面的紧密合作我们预致感谢。 谨上 Dear sir,

Re: L/C NO.4654 Issued by District Bank

We are acknowledge receipt of you letter of August 6 and wish to express our sincere apologies for the mistake in the captioned L/C, which is mainly due to an unfortunate oversight .

We have, this morning ,instructed our bank to amend the L/C NO.4564 by cable and trust the cable amendment will reach you in due course. As we are badly in need of the goods. we shall highly appreciate it if you will arrange immediate shipment.

Should this shipment prove satisfactory to our customers, repeat orders will be possibly placed before long.

Thank you in anticipation for you close cooperation in this respect.

Yours faithfully,

5. Write a letter as per the following particulars.

（1）贵方4月5日的来信收到，内容获悉。

（2）信用证第20888号，已通知开证行展延装船期和信用证有效期，分别至5月15日和5月30日；有关展期的电报想必现在已到达贵方。

（3）请马上与轮船公司联系，订好舱位，务必在5月15日前发运。 （4）如果客户满意这批货物，我们可保证将大量续订。

（5）感谢贵方在这方面的合作，同时我方等待贵方电开装船通知。 Dear sir.

Your letter dated September 9th is received and thank you. The L/C numbered 20998 has been opened. the l/c bank has been informed the shipping period and the perioed of validity are, respectively, October 15th and October 30th.

The L/C fax notice has been received. Please contact Carrier Company and reserve cabin. Please be sure to ship before October 15th.

We guarantee to continue to place large number of order provided that our clients/customers satisfy your products.

Yours faithfully,

4. Translate the following letter into English

我们正在考虑提供信用证给新飞公司，在过去几个月的现金交易中，我们对他们了解不多。如果您能够查明他们的财务和信用情况，我们将非常感激。他们只向我们提供他们的银行——中国银行作为证明人。银行估计他们的月订货量大概是800英镑。希望您能提供帮助。 We are considering providing letter of credit to the XINFEI company, in the past several month-long cash transactions, we understood not many to them,. If you could verify their finance and the credit condition, we will be able to feel grateful extremely. They only provide their bank - - Bank of China as references. Bank estimates their monthly order quantity is about 800 pounds. I hope you can help.

5. Write a letter as per the following particulars

You are asked to write a letter to the Commercial Bank in your city. The letter should cover at least the following points.

(1)Ask them something about ABC Company for their financial standing. (2)What about ABC Company’s capacity of doing business? Dear Sirs,

We have received a large order from Messrs ABC company. We would therefore appreciate it if

you would provide us information about the financial and business standing of the previously mentioned firm.

The reference we have obtained is the Commercial Bank of China, Ningbo Branch. Will you please be good enough to obtain for us the information we need.

Any information that you may provide us will be treated in strict confidence. We thank in advance. Yours faithfully,