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Customer: Please change some RMB from my U.S. dollars’ account. 顾客：请帮我把帐户里的美圆兑换一些人民币。 Clerk: Please tell me how much you want to change. 职员：请告诉我你要换多少。 Customer: Please change 3000 RMB. 顾客：我想兑换出3000人民币。
Clerk: Take Cash or deposit in your card (passbook)? 职员：请问您兑换后要取走人民币现金还是存入卡（折）里？ Customer: I'd like to take cash (deposit in the card). 顾客：我想取现金。（我存到卡<折子>里） Customer: What's the exchange rate today? 顾客：今天的兑换率是多少？
Clerk: If you'll wait a moment, the rates of exchange is about 1:8. 职员：请等一会儿，美圆和人民币的兑换率是1：8左右。
Customer: I'd like to break this 100 RMB. Could you give me some small notes?
顾客：请把这张100人民币换开，给我一些小票好吗？ Clerk: How would you like it? 职员：你要什么面额的？
Customer: Three 20s, some 10s and 5s , please. 顾客：请给我3张20元和几张10元和5元的。 Customer: Thanks a lot. 顾客：非常感谢。 Clerk: My pleasure.
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职员：不用谢。
5．收费 CHARGE
Customer: Excuse me, I forget the password of my card. 顾客：对不起，我忘记卡的密码了
Clerk: Report loss of the magcard please. 职员：请办理挂失手续费。
Clerk: Do you remember the number of the magcard? 职员：您的卡号是多少？
Clerk: Please pay 15 yuan, includes 5 yuan cost and 10 yuan handling charge.
职员：请支付15元，包含换卡工本费5元，挂失手续费10元。 Customer: Do you charge for remit? 顾客：汇款你们收手续费吗？
Clerk: Yes, we do, 1% of the sum, from 1 yuan to 50 yuan.
职员：是的，我们收手续费，我们按照1%金额收取，最低1元，最高50元）。 Customer: I come for paying my telephone cost. 顾客：我来交电话费。
Clerk: Show me the number of the telephone. 职员：您的电话号码是多少？
Customer: I come for paying my gas cost. 顾客：我要交煤气费。
Customer: I come for paying my electricity cost. 顾客：我要交电费。
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Clerk: Please show me your card。 职员：请出示卡片。 支票结算
T: Hello! May I help you? 您好，您有事需要帮忙吗？
C: Yes, I hope so. I need some more cash for my visit in China. May I cash a traveler's check here?
噢，是这样的。我需要些现金，在中国观光时使用。我能在这儿兑现旅行支票吗？ T: Of course. We'd be happy cash it for you. 当然， 我很乐意为您兑现。
C: I was going to cash it at the hotel, but one of my friends said that banks always give better exchange rates.
我原本打算在家旅馆兑现， 但我朋友说银行的兑现率通常有点高。