C. Thanks for your compliments. 题目2

—Can I get you a couple of tea? 选择一项：

A. That's very nice of you 题目3

______ clearly communicate with and actively listen to employees is essential to improve their performance. 选择一项： C. Being able to 题目4

Companies are ______ interested in your soft skills ______ they are in your hard skills. 选择一项： B. as…as… 题目5

All the team members tried their best. We lost the game, _________. 选择一项： A. however 题目6

二、阅读理解：根据文章内容，完成选择题（共50分）。 How Google Continues to Keep Employees Happy

Working for Google is a dream of many, not just because of what this company has achieved in the last 15 years, but because of its enviable work culture. With about 37,000 employees in 40 countries, you might wonder how Google maintains a motivating work experience throughout its entire company. Working for Google comes with perks that most other organizations can't provide -- bowling alleys, free haircuts, gym memberships, and shuttles to and from work. The company's secret to success is putting the same amount of time and effort into keeping employees happy as it does into innovating products. Back when the company was just a start-up, co-founders Larry Page and Sergey Brin had the goal of making Google a place the most talented people wanted to work at. Their idea was simple: creating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the company.

“It's less about the aspiration to be No. 1 in the world, and more that we want our employees and future ones to love it here, because that's what's going to make us successful,” said Karen May, the Vice President of people development at Google.

Google also makes its employees want to work because managers provide tasks that are inspiring and challenging. Every employee at Google has the opportunity to spend 20% of his or her working time on a project they choose. This freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspired about their jobs.

Lastly, Google shows each employee just how important he or she is to the company. Each employee, regardless of her spot on the totem pole, has an influence on how Google performs.

“If you value people, and care about them as whole people, one thing you do is giving them a voice, and you really listen,” May said.

Google does just that by hosting employee forums every Friday, where they discuss the 20 most-asked questions. Employees have access to all company information, adding a sense of trust, and employees and leaders work together to solve problems. 操作提示：通过题目后的下拉选项框选择正确答案。 1. How would you describe Google? B. Large global enterprises

2. Which one does NOT belong to the methods that Google motivate its employees? A. Promoting the employee who has more influence on Google the higher job position. 3. Who founded Google?

A. Larry Page and Sergey Brin

4. If you are a normal employee of Google, what could you do EXCEPT? B. Only work for the project you choose. 5. What is Google's secret to success?

C. Valuing the happiness of its employees as much as innovating good products. 单元自测5 第一套

一、选择填空题（每题10分，共5题） 题目1

— I think I have made a great mistake. 选择一项：

C. I don't think so. It's not your fault. 题目2

— Why didn't you come to my birthday party yesterday? 选择一项：

B. Sorry, but my wife had a car accident. 题目3

My leather shoes cost me ________ the last pairs I bought. 选择一项：

C. three times as much as 题目4

The workmen want to ________ the number of working hours and to increase pay. 选择一项： B. decrease 题目5

Linda walked at the head, ________ by her colleagues. 选择一项： A. followed 题目6

二、阅读理解：根据文章内容，判断正误（共50分）。 Performance Management and Performance Appraisal

Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.

Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by: ●identifying the critical positions

●determining the most important competencies for those positions

●providing the education, training and feedback required by employees ●holding each person accountable for their results

The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.

To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review. 操作提示：正确选T，错误选F。

1. Performance management is a very important part of any quality human resource system. T 2. The aim of performance management is to punish the unqualified employees. F

3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example. T

4. Every enterprise can expect high performance from each employee. F 5. “Performance management” is also called “performance appraisal”. F 第二套

一、选择填空题（每题10分，共5题） 题目1

— I think I have made a great mistake. 选择一项：

C. I don't think so. It's not your fault. 题目2

— Over-the-top? You mean… 选择一项：

A. Well, sometimes your co-workers feel that you are too loud. 题目3

They have come to the conclusion ________ this winter will be even colder than before. 选择一项： A. that