Lesson 3 Language focus 2: Adverbs and expressions of frequency

Ss complete exercises using adverbs and expressions of frequency and listen to three people talking about their typical day. Skills: Talking about work and leisure

Ss match questions and answers about work and leisure and then listen to a conversation about what Tim does at the weekend. Afterwards they talk about their own work and leisure activities.

Lesson 4 Case study: Independent Film Company

Ss role play an interview between Human Resources and unhappy employees of a film company. Writing

Ss use the information from the case study to list the working conditions they want to change.

第 次课 学时： 授课时间：第 周

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Context: Unit 3 Title: Problems

Problems are a fact of life. So problem-solving is an essential life skill both at home and in the office. Many pressurized managers in the modern business world may benefit from training in conflict resolution to resolve disagreements. It is wise to deal with sensitive matters face-to-face. Irate e-mails and memos often contain sentiments we would modify if speaking to the person directly. Social psychologist Albert Merabian says that words account for seven percent of communication, tone 38 percent and body language 55 percent. These elements are particularly useful in understanding and resolving potential conflict situation but can be lost in cyber communication.

PROCEDURES

Lesson 1 Starting up

Ss match sentences and problems and listen to five phone calls to identify the product and the problem. Vocabulary: Adjectives

Ss look at the adjectives and their opposites and use too and enough.

Lesson 2 Reading: Dealing with problems at work

Four people answer the question: ‘What are the biggest problems facing your company?’ Language focus 1: Present simple: negatives and questions

Ss match questions and answers, make negative sentences and practice the question forms in a role play.

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Lesson 3 Language focus 2: have got

Ss look at the use of have got, haven’t got and Have you got? To talk about possession. Skills: Telephoning: solving problems

Ss listen to four phone calls where people talk about problems. Then they role play a phone conversation talking about problems with a product.

Lesson 4 Case study: Blue Horizon

Guests of a holiday company compare their holiday apartments with the holiday brochure and complain to a representative of the company. Writing

Ss listen to a voice mail and write a telephone message for the manager of Blue Horizon.

第 次课 学时： 授课时间：第 周

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Context: Unit 4 Title: Travel

Around 1400 BC Polynesians paddled across the open ocean in canoes, serching for new trading partners, and the age of business travel began. The modern businessperson is more likely to choose flying as the quickest way of getting from A to B. Although safer than canoe, this can still pose hazards. Frequent fliers are likely to encounter a number of hurdles that can lead to increased stress levels. First, you have to acturally get on the plane. Most airlines overbook to minimise seat wastage and no-shows. This means that if all the passengers who actually booked seats turn up, there could be a shortage of place. If there are not enough volunteers to give up their seats, then you may find yourself bumped – denied boarding and put on a later flight.

PROCEDURES

Lesson 1 Starting up

Ss talk about things they like and don't like when travelling on business. Vocabulary: Travel details

Ss practise the alphabet and numbers 1-100 and match verbs and travel phrases. Listening: Listening for information

Ss listen and answer questions about travel information.

Lesson 2 Language focus 1: can/ can’t

Ss put a dialogue into the correct order and then listen to check. Then Ss role play a conversation using can/ can’t.

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