the same way you do. People mean well and do not want to hurt anyone deliberately.

16.Why are in/out-groups a problem in intercultural communication? Ingroups、outgroups (1) We generally have more positive feelings toward members of our

ingroups than we do toward outsiders.

(2) We tend to have a stronger sense of obligation to insiders than to

outsiders.

(3) We tend to judge ingroups and out-groups by different standards. (4) We bear grudge against people from other culture because of

misunderstanding of the way they treat out-groups.

So the ties of goodwill and trust between ingroups and outgroups are often relatively weak, and they break easily when there is conflict or misunderstanding.

17.How do Chinese people treat in-group and out-group in line with culture back?Ingroups、outgroups The way Westerners treat in-group and out-group is not distinctly different but the way Chinese treatin-group and out-group is very clearly different. Chinese generally have a high sense of loyalty and obligation to their in-groups, and will often go to great lengths to help people they consider members of their in-groups; however, they feel lessobligation to outsiders.Chinese often view outsiders who come to china as guests, and give them much special treatment. In part, this is because Chinese view guests as a kind of in-group, and tends to treat in-group members very well.

18.Characteristics of war stories war stories

(1)Desire for sympathy: Often we tell war stories at least partly because we want to get sympathy, especially when we have had a difficult or painful encounter.

(2)Desire for reassurance:We tell war stories about intercultural encounters to get reassurance that our interpretations of encounters make sense.

(3)Desire to tell a good story:Stories are generally more interesting and effective if they have a clear point of view, and perhaps have a moral of some kind.