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W: Someone must’ve made a copy of your credit card. It’s easily done. You’ll have to cancel it at once and get a new one. Hopefully, the bank will cover the damage.

Q: What does the woman recommend the man to do?

Keys: 1.C 2.C3. B 4.A 5.D

III. Listening In

Task 1: Internet safety for youngters

Script

The increasing populartiyt of social networking sites and mobile texing has presented society with problems in how to protect children online. More and more youngsters are becoming victims of Internet bullies. Parents are fining it more difficult to ensure their kids are safe online. Gone are the days when mom and dad could keep an eye on their children's surfing on the Internet. Today's new mobile and networked world poses new and dangerous threats to online kids. About one-third of all these teenagers who use the Internet say they have been targets of a range of annoying and potentially menacing online activities--such as receiving threatening messages; having their private e-mails or text messages forwarded without consent; having an embarrasing picture posted without permission; or having rumors about them spread online. However, the most common complaint from online teens is not direct threats or physical violence, but rather it is about the private information being shared. Two recent initiatives aim to teach children about cyber-safety. Internet safety will soon be taught in high schools. In Indiana, parents will attend an Internet Social Networking conference. The school authorities are launching a program aimed at educating students on how to use the Internet safely and avoid suspicious websites. A government official said: \and other instant messaging services, are affecting our modern society. Parents, brothers, sisters, teachers, and children alike will need o understand the dangers the connected world presents.\The Indiana conference will explore topics like cyber-bullying, sexting, and online child exploitation. A local lawyer said: \1 way to keep children safe is for them to be skeptical. If they do not believe automatically what people tell them, they will be safer.

Questions and key

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1. According to the passage, what is true of parents when their children are surfing on the Internet?

2. Which of the following is the most common complaint from online teens? 3. Which of the following is NOT mentioned as a topic the Indiana conference will explore?

4. According to the local lawyer, what is the most important thing for children to be safe online?

5. What is the passage mainly about? 1. B 2. A 3. C 4. C 5. D

Task 2: Nursing home abuse

Script

In the United States, families turn to nursing homes to give the elderly care and attention, but many nursing homes have benn cited for abuse. According to a review of state inspection records requested by Republican Henry Waxman, some 5,283 nursing homes were cited for abuse violations. These homes were cited for nearly 9,000 abuse violations in the past two years.

The story of Helen Smith reported by CBS News last year is a shocking reality for thousands of old Americans. She was attacked by a certified nursing assistant at a nursing home, who was angered because she'd soiled herself. \

Helen Smith died two days after her interview. That nurse assistant got a year in the country jail and a CBS News investigation found that three other employees at the same nursing home had been fined for abuse, which should have barred them from nursing home work. The nursing home industry agrees on the need for stiffer background checks, but disgrees abuse is widespreading. \homes, and many staff members deserve praise,\president of Washing Home, a nearly 200-bed center in the District of Colmbia. \great majority of long-term care in our nation is excellent. There're people every day that are working very hard to provide that care,\Charles Roadman, president of the American Health Care Association. To deal with nursing home abuse, Bruce Brown, spokesman for the American Association of Homes and Services for the Aging said, \We strongly believe nursing homes that exhibit consistently poor performance should either clean up their act or be put out of business.\

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Questions and key 1. According to a review of state inspectio records, how many nursing homes were cited for abuse in the U.S. ?

2. What did the certified nursing assistant at a nursing home do to Helen Smith?

3. How many employees had been fined for abuse at the nursing home where Helen Smith lived?

4. What did the nursing home industry say about abuse?

5. What did the American Association of Homes and Services for the Aging say about the nursing homes with poor records? 1. C 2. D 3. C 4. B 5. C

VI. Further Listening and Speaking

Task 1: How to Solve Unemployment Problem Script

Alan: I have a meeting with my accountant tomorrow morning. She’s

preparing my income tax return, and I need to go over some of the receipts with her.

Pamela: Income tax return! Don’t you think the government just squanders

our hard-earned tax on some unnecessary projects?

Alan: Sure, someone they do, but we are living pretty well and, to be

honest, I don’t mind paying taxes. If I’m paying income tax, it means I’m earning would be much lower.

Pamela: If the poor would just get jobs, our taxes would be much lower. Alan: Most people would rather work than receive charity, but the

situation is complex: sometimes there are no jobs that they are trained for.

Pamela: Then they should take the needed training—upgrade their skills

and knowledge to become more employable.

Alan: Training and upgrading cost money. Some government tax dollars

are directed to programs that help the poor get jobs.

Pamela: But even when jobs are available, some of the unemployed don’t

want to work. They would rather have a handout.

Alan: It’s partly a matter of education. Some people have to be educated

to realize how much fuller their life would be if they were not dependent on charity.

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Pamela: I think the government should attack unemployment by reducing the

tax rate. That would put more money into people’s pockets, then they would spend more, and the spending would create more jobs for the poor.

Alan: Many people would agree with you.

Questions and key

1. What can we infer from the man's words about his income tax return? 2. What are the attitudes of the man and the woman toward poor, unemployed people?

3. What does paying income tax mean to the man?

4. What does the woman think is useful to help the unemployed get jobs? 5. What do the man and the woman think about the tax rate? 1. B 2. A 3. C 4. B 5. C

Task 3: Held Back Because I Speak Spanish

Script

I was raised speaking English, but I also spoke Spanish at home. When I went to school for the first time, I was enrolled in ESL classes—classes of English as a Second Language. I was also put in the Limited English Proficiency Program. In all these classes, I always got the highest grades. I was the best reader and speaker. There as no reason for me to be in any of those classes.

When my parents discovered that I was in those classes instead of in regular classes with other English-speaking students, they went to the school administration to complain about the discrimination. The school had nothing to say. My parents tried to get me out of the ESL classes, but the school fought it very hard to keep me there. And then we found out why—for every student the school had in the ESL and Limited English Proficiency Program, they would receive$400. This was pretty devastating. The school’s only excuse for keeping me there was because I lived in a Spanish-speaking household, and that I was influenced by the way my parents spoke. My parents were outraged, but I remained in the ESL and Limited English Proficiency Program until I was in the fifth grade. Then parents transferred me to another school where they had friends. The new school gave me an English proficiency test. I aced it. SO I didn’t

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