May I have your attention please!
We regret to inform you that due to mechanical problem we will have to
change to another aitcraft. Please take all your belongings when you disembark and follow our ground staff to the new aircraft.
We apologize for any inconvenience. Your understanding and cooperation
will be very much appreciated. 37、临时增加配餐 女士们、先生们：
由于临时增加了部分旅客，需要加配餐食，预计等待时间不会太长，
请您稍等片刻。谢谢！
Ladies and Gentlemen：
We are waiting for the local catering company to provide us with
additional in-flight meals. We should be on our way very soon. Thank you for your understanding. 38、装货等待 女士们、先生们：
由于本架飞机的货物尚未装完，飞机暂时不能起飞，预计等待时间不
会太长，请您稍等片刻。谢谢！
Ladies and Gentlemen：
We will have a short delay here as we are awaiting some cargo to be
loaded. Please remain in your seat. Thank you for your understanding and cooperation. 39、货物超载、卸货 女士们、先生们：
本架飞机由于货物超载，暂时无法起飞，地面人员正在抓紧时间卸货。
预计等待时间不会太长，请您稍等片刻。谢谢！
Ladies and Gentlemen：
The captain has informed us that our flight will have a short delay as this
aircraft is overloaded. We are working to solve this problem as soon as possible. During this short delay. Please remain in your seat. Thank you! 40、配平不好/ 调整座位 女士们、先生们：
请注意！为了飞机起飞时的配载平衡，确保飞行安全，请您按照等
机牌上的座位号就座（请您在地面工作人员的安排下在——排前/ 后就座）。谢谢您的合作！
Ladies and Gentlemen：
For the balance of the aircraft, please take your assisgned seat (follow the
instructions of our ground staff, sit after /before row____). Thank you for your cooperation! 41、除冰
女士们、先生们：
我们的飞机需要除冰，地面工作人员正在抓紧进行清除工作。请您
稍等片刻。谢谢！
Ladies and Gentlemen：
25
The captain has informed us that this aircraft will need deicing prior to
departure. Our ground staff is currently working on this and please remain in your seat. Thank you for your understanding. （二）
关门后
42、飞机滑回停机位 女士们、先生们：
我们刚刚接到机长的通知，由于飞机出现一点小故障/ 由于地面人员
需要重新核对旅客，飞机现在需要返回停机位。进一步的消息，我们将随时通知您。谢谢您的合作！
Ladies and Gentlemen：
The captain has informed us that ——（there is a minor mechanical
trouble with the aircraft/ we need to recheck the passenger manifest）, we will return to the parking area. Further information will be provided as soon as possible. Thank you for your cooperation. 43、录像系统故障 女士们、先生们：
由于本架飞机录像系统出现故障，不能为您播放录像节目。请您予以
谅解！但我们有音乐节目可供欣赏（请您使用耳机，选择您所喜爱的节目。如果您需要帮助，我们将随时为您服务）。谢谢！
Ladies and Gentlemen：
We regret to inform you that the video system is not available on this flight.
Only audio programs can be accessed. (Headsets may be obtained from your flight attendants. If you need any assistance, please do not hesitate to contact us!) Thank you! 44、供水系统故障 女士们、先生们：
非常抱歉地通知您，由于机上供水系统出现故障，（由于天气寒冷，导
致供水系统结冰），我们无法正常向您提供热饮，对此我们深表歉意，希望您予以谅解。谢谢！
Ladies and Gentlemen：
We regret to inform you that because of a problem with our on-board
water system we are unable to serve you with hot drinks at this time. Gold beverages including soft drinks and bottled water is available. If you have any questions, please do not hesitate to contact us! We appreciate your understanding. 45、空调系统在地面制冷不佳 女士们、先生们：
由于本架飞机的空调系统在地面停留期间制冷效果不太理想，造成目
前机舱温度较高，对给您带来的不适，我们深表歉意。这种情况在飞机起飞后会很快缓解。谢谢！
Ladies and Gentlemen：
As the air conditioning system of this aircraft does not work well on the
ground, you may feel a little hot at the moment. We are sorry for this
26
inconvenience. After takeoff, the cabin temperature will get down. Your understanding will be much appreciated.
46、找医生 女士们、先生们：
请注意！现在飞机上有一位（重）病人需要帮助，如果您是医生或护
士，请立即与我们联系。谢谢！
Ladies and Gentlemen：
May I have your attention please?
We have a passenger in need of medical attention. If you are a physician or
medically trained person, please identify yourself to a flight attendant. Thank you! 47、机上有病人备降 女士们、先生们： 请注意！现在飞机上有一位重病人需要尽快抢救，为了保证病人的生命
安全，机长决定临时降落在最近的——机场，飞机将在——分钟后到达。我们非常感谢您的理解与支持！
Ladies and Gentlemen：
May I have your attention please?
We have a passenger in need of urgent medical treatment. The Captain has
decided to land immediately at _____airport. We expect to arrive there in about ____minutes. Thank you for your understanding! （三）
落地前
48、由于强逆风飞机推迟落地时间 女士们、先生们：
由于受航路上的强逆风影响，飞机落地时间比原计划推迟——分钟，
我们将于——点——分到达——。谢谢！
Ladies and Gentlemen：
Due to the strong head winds, the estimated time of our arrival has
pushed back an additional____ minutes. The new arrival time is _____. Thank you! 49、空中盘旋 女士们、先生们：
我们刚刚接到机长的通知，由于——机场——（天气不好/ 能见度较
低/ 空中交通繁忙），我们将在空中盘旋等待。进一步的消息，我们将随时通知您。谢谢！
Ladies and Gentlemen：
Due to____ (unfavorable weather condition, low visibility, heavy traffic)
at ____airport, we have been ordered by Air Traffic Control to hold over____(city) until we receive clearance to continue. Further information will be provided as soon as possible. Thank you! 50、备降（降落站天气不好） 女士们、先生们：
非常抱歉地通知您，由于降落站——机场天气不符和飞行标准，目前
27
飞机无法降落，机长决定降落在——机场，待天气好转后再继续飞行。备降后的有关事宜，我们会随时通知您，飞机预计在——点——分到达——机场。谢谢！
Ladies and Gentlemen：
Due to unfavorable weather conditions over ____airport, the Captain has decided to land at ____airport and remain there until weather conditions improve. We sincerely regret any inconvenience in this change. We expect to arrive there at_____.
Further information will be provided as soon as possible. We appreciate your patience and understanding. Thank you!
51、中途站天气不好直飞
女士们、先生们：
非常抱歉地通知您，由于本次航班的中途站——机场因——（天气不符和飞行标准/ 特殊原因）已经关闭，飞机无法降落，机长决定直接飞往——（终点站）。预计到达机场的时间是——。
原计划在——下机的旅客，我们将在飞机落地后为您联系地面工作人员，他们将会安排相关事宜。对于由此给您带来的诸多不便，请您予以谅解。谢谢！
Ladies and Gentlemen：
May I have your attention please?
Due to unfavorable weather conditions (some reason) over ____airport, the captain has informed us that we will be flying directly to airport. Estimated time of arrival at ___airport is ____. We sincerely regret any inconvenience in this change.
For those passengers planned to disembark in____ airport, our ground staff will take care of your problem. We are sorry for this inconvenience, and appreciate your understanding. Thank you!
52、返航
女士们、先生们：
我们刚刚接到机长的通知，由于（飞机出现了一些机械故障/ 航路天气不符和飞行标准/ 降落站机场关闭），我们现在必须返回——机场，飞机预计在——点——分到达。对于由此给您带来的诸多不便，请您予以谅解。返航后的有关事宜，我们会随时通知您。谢谢！ Ladies and Gentlemen：
Due to——(mechanical trouble /bad weather on the route/ destination airport closedown), the Captain has decided to return to airport. We expect to land there at_____. Further information will be provided as soon as possible. We sincerely regret any inconvenience and appreciate your understanding.
53、加降加油
女士们、先生们：
我们刚刚接到机长的通知，由于航路有（较）强逆风，飞机油料消耗较大，机长决定将在——机场降落加油，到达——（终点站）的时间将会受到影响。飞机将在——分钟后抵达——（加降）机场，对于由此给您带来的不便，请您予以谅解。谢谢！
28