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communication done both orally and in written language 8. analytical thinking patterns (inductive)

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analyze and dissect things into elements in order to understand them properly.The emphasis is upon the parts rather than the whole of things. 9. synthetic thinking patterns (deductive) £º synthesize elements into a unit, with the emphasis on the ¡°whole¡±. 10. nonverbal communication

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involves all nonverbal stimuli in a communication setting that is generated by both the source and his or her use of the environment and that has potential message value for the source or receiver. 11. body language

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refers to all nonverbal codes which are associated with body movements.It includes gestures, head movements, facial expressions, eye behaviors, postures and other displays that can be used to communicate. 12. monochronic time (M Time)

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It schedules one event at a time. In these cultures time is perceived as a linear structure just like a ribbon stretching from the past into the future. 13. polychronic time (P Time)

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schedules several activities at the same time. In these culture people emphasize the involvement of people more than schedules. They do not see appointments as ironclad commitments and often break them. 14. ethnocentrism

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the view of things in which one

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s own group is the center of everything, and all others are scaled and rated with reference to it. 15. stereotypes

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a form of generalization about some group of people, or a means of organizing images into fixed and simple categories that are used to stand for the entire collection of people. 16. prejudice

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It refers to negative attitudes towards other people that are based on faulty and inflexible stereotypes. It is an unfair, biased, or intolerant attitude towards another group of people. 17. discrimination

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It refers to the behavioral manifestations of the prejudice, it can be thought of as prejudice ¡°in action¡±. 18. racism

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The belief that race accounts for differences in human character or ability and that a particular race is superior to others. 19. culture shock

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Troublesome feelings such as depression, loneliness, confusion, inadequacy, hostility, frustration, and tension, caused by the loss of familiar cues from the home culture. 20. acculturation

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It is culture change that results from continuous firsthand contact between

two distinct cultural groups

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Part I. Multiple Choice

1-5 BBACB 6-10 BCBAA 11-15 ACCAB 16-20 ACABC 21-25 AADAA 26-30 ABCDA Part II. True or False. 1-5£ºFTFTT 6-10£º.FTTFF Part III. Terms

1. Intercultural communication refers to communication between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event

2. Culture is a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relatively large group of people. 3.Communication is the perception of verbal (worded) and nonverbal (without words) behaviors and the assignment of meaning to them 4.Uncertainty avoidance measures how much ambiguity people will endure and how much risk they like to take Or It deals with a society¡¯s tolerance for uncertainty and ambiguity; it ultimately refers to man¡¯s search for t