11.The writer mentioned Nevado del Ruiz to prove______. A.the failure to keep volcanic dangers from happening volcanic eruption

C.the bravery of the people in Armero Town

D

I was born and raised in Minnesota,the USA,but us an adult I have mostly lived in Europe and Africa.I teach cross-cultural management at the International Business School near Paris.For the last 15 years,I’ve studied how people in different parts of the world build trust,communicate,and make decisions especially in the workplace.

While traveling in Tokyo recently with Japanese colleague,I gave a short talk to a group of 20 managers.At the end,I asked whether there were any questions or comments.No hands went up,so I went to sit down.My colleague whispered to me,“I think there actually were some comments,Erin.Do you mind if I try?”I agreed,but I guessed it a waste of breath.He asked the group again,“Any comments or questions?”

Still,no one raised a hand,but this time he looked very carefully at each person in the silent audience.Gesturing to one of them,he said,“Do you have something to add?”To my amazement,she responded “Yes,thank you.” and asked me a very interesting question.My colleague repeated this several times,looking directly at the audience and asking for more questions or comments.

After the session,I asked my colleague,“How do you know that those people had questions?”He hesitated,not sure how to explain it,and then said,“It has to do with how bright their eyes are.”

He continued,“In Japan,we don’t make as much direct eye contact as you do in the West.So when you asked if there were any comments,most people were not looking directly at you.But a few people in the group were looking right at you,and their eyes were bright.That indicates that they would be happy to have you call on them.”

I thought to myself I would never have learned from my upbringing in Minnesota.Since then,I try to focus on understanding behavior in other cultures I encounter,and keep finding the bright eyes in the room.

12.What can we conclude from the first paragraph?

D.the uncertainty of volcano’s damage B.the importance of preparing for a

A.Life in Minnesota has made the author worn out. the world.

C.Different cultures are kind of familiar to the author. business in the future.

13.Hearing the colleague whispering,the author______. A.went back to his seat and got seated questions

C.owed a big debt of gratitude to his colleague nowhere

B.The author enjoys traveling around

D.The author may start his own

B.knew his colleague had some

D.thought his colleague would get

14.Where does the author’s colleague probably come from? A.Japan.

B.America.

C.Africa.

D.France

15.Which is the proper title for the passage? A.Focusing on Behavior in Cultures. Eye.

C.Sharing Different Cultures in Tokyo. Eye.

第二节（共5小题；每小题2分，满分10分）

根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

How to Study Better

If you want to study better,you should pay attention to learning methods,study skills and study habits. Developing them can help you learn better.

Keep your study area tidy and organized.Papers,books,magazines,or pictures all over your work area may

distract you from the work you have to do._16 _If there are too many icons on your desktop,it is difficult for you to

find what you need immediately.

Maintain a quiet work area for yourself.Make sure your work area is free of distractions.There are too many

distractions at home,such as a phone,music,TV,friends,or family members.Proper study space can usually be found in

D.Admiring the Beauty in the

B.Looking at Another Culture in the

the public library,school library,or your bedroom._17_

_18 _While learning,you need write,calculate and look up something.So it is very important and necessary to

have all the necessary materials and tools that you need with you.In this way,you needn’t be busy borrowing them.

_19 _In addition to reading your textbook,it is helpful to read or view materials from other sources,such as

newspapers,magazines,the Internet,and television programs.You can understand what you will learn in class better.

Never forget to take notes carefully in class.Taking notes carefully can help to grasp the key parts._20 _We can

say that it is really a successful way to study. A.A quiet place can help to improve study efficiency. B.You should know how to schedule your study time. C.The same is your computer desktop.

D.Try hard to learn knowledge as much as possible. E.It is convenient to review them later.

F.Having necessary materials is very beneficial to study. G.Get ready for class by reading extra materials ahead of time. 第二部分 英语知识运用（共两节，满分45分）

第一节 完形填空（共20小题；每题1.5分，满分30分）

阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项。

I was at the post office early that morning,hoping to be in and out in a short while.Yet,I_21_myself standing in a queue that went all the way into the hallway.I had never seen so many people there on a weekday.It seemed someone might have made an announcement,welcoming customers to carry as many_22_as they could and bring them in when I needed to have my own package_23_.The queue moved very slowly.My patience ran out and I got_24_.The longer it took,the angrier I became.When I got to the counter finally,I finished my_25_ quickly and briefly,and then walked past the queue that was now extending past the front

door.

\for me to get to the _27_.

I stepped out,complaining about the_28_conditions.Thinking I was going to be late for my dentist appointment,I headed into the parking lot.

A woman was coming across the lot in my_29_.She was walking with determination,and each step sounded very heavy.I_30_that she looked as if she could breathe fire.It stopped me in my tracks.I_31_myself and it wasn't pretty. Had I looked like that?Her body language said that she was having a_32_day.My anger melted away.I wished I could wrap her in a hug but I was a_33_.So I did what I could in a minute_34_she hurried past me－I smiled.In a second everything changed.She was astonished,then somewhat_35_.Then her face softened and her shoulders_36_.I saw her take a deep breath.Her pace slowed and she smiled back at me as we passed each other.

I continued to smile all the way to my_37_.Wow,it's amazing what a simple smile can do. From then on,I became aware of people's_38_and my own,the way we show our feelings.Now I use that_39_ every day to let it_40_me that when facing the world,I can try a smile. 21.A.found 22.A.things 23.A.lifted 24.A.pleased 25.A.business 26.A.away 27.A.counter 28.A.weather

B.helped

C.troubled

D.enjoyed

B.packages B.cashed

C.chances

D.dollars

D.carried

C.weighed

B.disappointed

B.choice

C.delighted

D.annoyed

D.attitude

C.situation

D.aside

B.about B.cashier B.service

C.along

C.exit C.work

D.entrance D.shopping

29.A.satisfaction 30.A.announced 31.A.trusted 32.A.rough

B.decision B.discovered B.recognized B.bright B.stranger B.though

C.direction C.proved C.hid C.big

D.imagination

D.noticed

D.persuaded D.nice D.passenger

D.since

33.A.gentleman 34.A.until

C.customer

C.before